Frequently Asked Questions

Curious About Intrinsics?

  • Gut Nourish is a natural dietary supplement made from a blend of green banana and red-fleshed tropical papaya, both grown and processed in Aotearoa. It’s designed to support digestive health, gut microbiome balance, and overall wellness through natural prebiotic fibre, enzymes, and anti-inflammatory compounds.

  • Gut Nourish works by: Providing resistant starch and dietary fibre that feed your beneficial gut microbes, Supporting digestion with natural enzymes from papaya, Helping maintain a healthy gut barrier and reduce occasional bloating, Contributing to a balanced immune response, thanks to its anti-inflammatory properties

  • Gut Nourish is made from whole-food ingredients and is generally well tolerated. However, if you are pregnant, breastfeeding, taking medication, or under medical supervision, we recommend consulting your healthcare provider before use.

  • Many users report reduced bloating, improved regularity, and better overall digestion. This is likely due to the prebiotic fibre and enzyme content. However, individual results may vary.

  • No, Intrinsics products do not contain any artificial sweeteners, artificial flavours, colourings, or preservatives.

  • Intrinsics products do not contain dairy.

  • All Intrinsics are 100% soy free.

  • All Intrinsics products do not contain caffeine.

  • Intrinsics products are grown, picked, blended and packed in Aotearoa

Curious About Our Fruit?

  • We grow our own, on site in Northland. Sometimes we also source fruit from the best tropical fruit growers in Northland, who share our values and commitments to Aotearoa Grown. All our growers are Food Act registered.

  • We pick when the fruit is ripening, to allow the best conditions for travel to you. Tropical fruits will continue to ripen on your kitchen bench, to ensure the freshest tastes for you.

  • Our fruit is spray-free.

  • Because we grow with nature and aroha, our fruit is kissed by the sun and the wind. Sometimes it grows in interesting shapes. We pick and pack with care to ensure you’re getting the best fruit and taste. Rub marks from the plant's leaves on the skin do not alter the delicious taste.

  • No, not at the moment.

Shipping & Delivery

  • We ship on Mondays and Tuesdays to ensure the fruit arrives in the best condition.

    Orders received by 5pm on Sunday will be sent on Monday; orders by 5pm on Monday will be sent on Tuesday. Public holidays may affect shipping schedules.

    For more information, check out our Shipping & Delivery page.

  • Everything is sent fresh from our rural farm, with shipping calculated at checkout based on your location. You'll get free shipping on all our Intrinsics supplements and delicious fruit snacks!

    For our fresh fruit, a shipping cost helps us ensure it arrives in the best possible shape, straight to your door.

    For more information, check out our Shipping & Delivery page.

  • Fruit Boxes

    Yes! Our boxes are made using 72% recycled cardboard, are sustainably sourced, and are fully compostable, biodegradable, and recyclable. The Wood Wool that protects your fruit is also fully compostable, biodegradable, and recyclable.

    Fruit Snacks

    Our Fruit Snack pouch packaging is made from Soft Plastic Recyclable #7. Check with your local council or recycling programme for specific collection instructions to help it find a new purpose.

    Intrinsics Supplements


    Our Intrinsics pouches aren't currently recyclable due to the rigorous food quality and safety standards essential for preserving their contents. However, we're deeply committed to our sustainable values and utilise recyclable packaging everywhere else we possibly can!

  • We have purpose-built strong boxes to protect your fruit. If the box is damaged, please take a photo and contact us immediately so we can resolve the issue. If your order hasn’t arrived as expected, contact us to sort out the problem.

    For our full returns policy, check out our Shipping & Delivery page.